Customer Service

Our goal is to provide an easy, enjoyable online experience for customers, physicians, and anyone else interested in Vianda. If you need assistance with any aspect of our brands, our website or our company, we invite you to explore the information below.

How to Order

You may order directly from any product page on our website at ViandaLife.com, with the assurance that your personal information is secure. To order by phone, simply call 1-877-VIANDA4, Monday - Friday, 10AM - 6PM EST, to speak one-on-one with a knowledgeable Product Specialist.

Frequently Asked Questions

How can I cancel or update an order I placed online?
To cancel or change an order, please contact our Customer Care department at 1-866-834-1715 Monday - Friday, 10AM - 6PM EST or email at customer.care@viandalife.com

What is your return policy?
Your Vianda purchase is backed by our 60 Day Return Policy. If you are not happy with your purchase for any reason, simply call Vianda’s Customer Care department at 1-866-834-1715, Monday - Friday from 10AM - 6PM EST, to arrange for a credit, less shipping and handling, for any unopened package returned within 60 days of your ship date.

How does your site protect my privacy?
This site recognizes the IP addresses of visitors, but not their email addresses. Individually identifiable email addresses are not captured or stored unless they are provided by the visitor. Persons who communicate with Vianda, and supply us with an email address, may receive future communications by email. Persons who do not wish to receive email messages may remove themselves from the mailing list at any time by selecting the unsubscribe link from our emails or by calling our Customer Care department at 1-866-834-1715 or email at customer.care@viandalife.com . Be assured that your email address will NOT be sold or disclosed to any other parties. View our privacy policy for more information.

Healthcare Professionals
Please call our Professional Division at 1-800-285-3915 or email professionaldivision@viandalife.com.

SHIPPING AND DELIVERY METHOD
Your Vianda order will be shipped to arrive within 5-7 business days via USPS, unless an expedited delivery service has been requested.

   

Vianda’s comprehensive commitment to quality, safety and service, puts your concerns first, providing you with everything you need to make informed decisions about the supplements you choose.

Add peace of mind to your daily health regimen, with Vianda’s Commitment to Consumer Confidence.