Our Commitment to Consumer Confidence

The 3C program represents our commitment to you – that we will deliver high quality, safe, natural products while providing the best in customer service and satisfaction.

3C – Focus on Quality

Vianda is dedicated to supporting nature’s vital role in sustaining health by providing herbal alternatives formulated to compliment your modern lifestyle and supplement the choices you make to protect and promote your health. Our carefully crafted formulas have been developed in collaboration with industry experts and contain premium natural ingredients chosen for their superior results and synergistic properties.

For your health and safety, Vianda products contain no added sugars, yeast, preservatives, or artificial flavors; and are unconditionally guaranteed for purity, freshness, and label potency.

3C - Focus on Safety

Our commitment to safety and quality can be seen in our premium formulas, strict adherence to federal regulations, and avoidance of unnecessary, unsafe, and unproven ingredients. Vianda products are manufactured using only trusted U.S. facilities where every effort is made to ensure that our products meet established purity standards and contain exactly what the label states.

Just because something is herbal or natural doesn't necessarily mean it's safe. Vianda products are 100% drug-free and contain only ingredients generally considered to be safe for on-going use without likelihood of side-effects. Vianda selects only the best natural ingredients available to produce supplements that comply with DSHEA (dietary supplement health and education act) regulations for labeling and manufacturing practices.

3C – Focus on Customer Service

We pride ourselves on the calm quiet atmosphere in our customer service department. When our service representatives aren’t busy it means that sales and fulfillment are doing their best; processing orders in a courteous, timely, and ethical manner.

We communicate order status information to our customers via e-mail, updating them on critical changes to the processing and delivery of their products. Our calls are regularly reviewed to ensure compliance with business rules and all applicable federal and state regulations. We analyze and update internal processes maintain PCI compliance, and perform site visits to document adherence to cGMP guidelines. Now, that may sound like a lot of inexplicable acronyms, but what it means to you is this - we appreciate your business and take pride in delivering exemplary customer service, strive to protect your personal information, and work hard to establish and maintain a credible reputation in the nutraceutical industry.

Taken together it is clear that our focus is on YOU – and it is our mission to bring you peace of mind along with the best products and services.

A word about fraud

The internet age is a wonderful thing. Unfortunately, unregulated activity and unenforced rules have created an environment where unscrupulous businessmen can commit fraud, libel, and theft without ever being caught or held responsible. From bootleg product, unsubstantiated claims, outright lies about competitors, to the theft of credit card information - we’ve seen it all. It is vitally important that you protect yourself from activities like these. Beware of sites that claim to deliver impossible results or unbelievably low prices. Watch for old styles of packaging or corporate information that is not current.

Authentic products ordered directly from Vianda are unconditionally guaranteed for purity, freshness, and label potency. You can rest assured, knowing that your purchase will be backed by our return policy and 3C commitment to Consumer Confidence.

If you choose to purchase from a retail store or authorized re-seller, always look for the Vianda name, and remember to check our websites for current packaging and corporate information.

When in Doubt, Give us a Call.

Contact Customer Care at 1-866-834-1715 or sales at 1-877-VIANDA4, we can help you determine if the information on the web has been published by an authentic media outlet, approved reseller, or a fraud.
 

Vianda’s comprehensive commitment to quality, safety and service, puts your concerns first, providing you with everything you need to make informed decisions about the supplements you choose.

Add peace of mind to your daily health regimen, with Vianda’s Commitment to Consumer Confidence.

Free sample packs require $9.95 for shipping and handling and include enrollment in ViaLife Rewards which provides valuable savings, convenience, and special new product offers. Approximately one week before your current cycle runs out we will begin shipping you regular monthly 30-day cycles of your supplements. Your 30-day cycles will be delivered automatically and we will charge your card a reduced ViaLife price of $39.95 within one business day of shipping. Shipping is FREE for the Continental United States. Alaska, Hawaii, and US territories will be charged $9.95 shipping and handling. Canadian shipments will be charged $19.95 shipping & handling. Shipping & handling for International shipments varies by weight and destination.